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Aaron Pyles's avatar

I wonder if whoever wrote the screenplay for that "Severance" show is a disgruntled former CenturyLink fiber internet customer (like me). I had CenturyLink internet but then they got acquired and merged into a new corporate entity called Lumen and I would describe them as predatory. I discovered the new corporate entity when I moved four blocks up the street and tried to transfer my internet service to the new address. Was informed that the "forever" rate for my service would no longer be honored since I had changed address and I had to set up a new account under their rebranded "Quantum Fiber" service. They supplied some really horseshit equipment (mesh pods that tended not to talk to each other) and then when they couldn't resolve a technical problem and raised the rates on me at the same time and I cancelled their service and went back to the loving also-predatory arms of the cable company, they required me to send the garbage mesh pods back in and then a month later tried to bill me almost $500 for unreturned equipment. I had to show them the tracking number from the returns label to their warehouse to get them to reverse the charge. I don't know what offended me more, the notion of billing me for something I really returned or the posture that their junk equipment that they probably threw away upon receipt was worth that much. Anyway, Lumen is the devil.

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